How to Make a Home Claim

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Household policies cover different incident circumstances, and the cover under each policy is different. Your policy will cover some or all of the situations, depending on the level of cover that you have purchased (i.e. contents only, buildings and contents), and you should consult your policy documents for more details.

A Step-by-Step guide to making a claim

When submitting a new claim, please do not dispose of any damaged item(s) or arrange for repairs to be made before you let your insurers know about your claim. Doing so may result in your claim not being successful.

If you need to make a claim under a home insurance policy, you can contact your insurer direct. Their contact details can be found on your policy documentation.

Alternatively, please contact us on +44 (0) 1534 500599 between 9am and 5pm, Monday to Friday or email us @


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+44 (0) 1534 500599
How To Make A Claim

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